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  FREQUENTLY ASKED QUESTIONS

We have a selection of the most Frequently Asked Questions that our customers ask us.  If you have any other questions please use our Contact form.

Do you Support ASP?

  No. These hosting accounts are on Linux servers and support PHP and MySQL.

Does the price include domain registration fees?

  No. You will need to register domain names yourself. You can use any registrar you like but we have suggested a few in our Useful Webmaster Links section on the left.

Can I access my Web Site before changing the NameServers?

  Yes. You will need to access your account using http://nnn.nnn.nnn.nnn/~username where nnn.nnn.nnn.nnn is the IP Address supplied with your account and username is the logon username to your cPanel account. 

Can I upgrade my account once it is live?

  Yes. You can always add extra Storage space or bandwidth to your account as and when you need it.

Will the cost of my Hosting account increase  after the first year?

  No. The price you pay when you join us is the price you will always pay, for as long as you host the initial account with us.

Do you offer a Web Design Service?

  No. You can always buy a pre-designed template from our Templates page. If you would like a bespoke design please contact TheSpiderCompany for a quote.